Refund Policy

Effective Date: June 2022

At Whiskey Mistress, all payments made for reservations, bookings, events, and services are strictly non-refundable.

 

1. No Refund Policy

• All sales are final

• Payments made will not be refunded under any circumstances, including cancellations, no-shows, or changes in plans

 

2. Credit Policy

While refunds are not provided, customers may request to convert their payment into venue credit, subject to the following:

• Credit can be used toward goods and services within Whiskey Mistress

• Credit must be used within [insert timeframe, e.g., 30 or 60 days] from the original booking date

• Credit is non-transferable and cannot be exchanged for cash

• Advance notice is required to reschedule and apply credit

 

3. Late Arrivals & No-Shows

• Failure to arrive within the allocated grace period may result in forfeiture of the booking

• At management’s discretion, eligible payments may be converted to credit

 

4. Event Changes or Cancellations by Venue

• If Whiskey Mistress cancels or reschedules an event, customers will receive full credit for future use

 

5. Special Bookings & VIP Services

• Deposits and minimum spends for VIP or table bookings remain non-refundable

• These may be converted to credit only if notice is given within the required timeframe

 

6. Policy Enforcement

By making a payment, you acknowledge and agree to this No Refund Policy.